Professional. Friendly. Reliable. Trustworthy.
Gateway is a local family owned and operated business, not a large, impersonal corporation with a call center in another state. Our friendly security and locksmith technicians are courteous, professional, and will do the job right the first time. We require the best service, commitment, and support from our team of technicians which is passed onto our customers. Whether it is a factory requiring a security camera digital video recording system or a sticking doorknob at your home, we are there to get the job done, and done right.
We are here to take of our customers. That is reflected in our positive attitude, and level of customer service. When you contact us, you will not be greeted with the “run of the mill” service technicians who give you the feeling that you are bothering them. When you set up an appointment with us, you will get an exact appointment time for your convenience.
Locksmiths are in a position that requires trust. Would you trust just anyone to rekey your home or business? How about someone in a plain white van, in plain clothes, who does not have a physical business address? Do they have the proper credentials? Proper bonding? Proper insurance? You can take comfort in knowing that Gateway’s security and locksmith technicians are in fact properly bonded, licensed, and insured. They arrive at your business or residence in a uniform and company service vehicle that is marked with our company logo, and information.
Gateway Lock & Security was named “Best in Customer Service in St. Louis” in St. Louis Small Business Monthly’s February 2013 issue. We would like to thank our clients for their patronage and trust, and our technicians for their continued dedication to maintaining our high level of customer service.